KEY DUTIES AND TASKS:
Ensure that a personalized approach to resident care and housekeeping services in particular is delivered in accordance with the unique needs of each individual.
Ensure that every resident and his / her family / advocates forms a positive impression of the Home’s Housekeeping service.
Ensure compliance with all Company policies and procedures, regulations and Statutory provisions in the effective operation of the Home.
Ensure all items either, residents personal and Home items (e.g. bedrooms, communal areas, etc.) are cleaned in accordance with requirements.
Ensure that Company policies are satisfied with respect to the security and safety of residents’ possessions.
Maintain a high standard of hygiene and cleanliness in the home.
Promote health and safety throughout the Home in general, ensuring a safe environment for residents, employees and visitors, complying will Company health and safety policy.
Report all accidents and incidents, taking action as directed.
Report immediately any instance of suspected abuse, malpractice or other concern to senior staff and ensure details fully and clearly are documented.