Hospitality Assistant

3 weeks ago
Job ID
Gracewell of Bath


Reporting to the Head Chef, the Hospitality Assistant links the kitchen team to the care team by delivering a professional dining experience to our residents.


Service Goals: Our commitment to making every day special is what makes Gracewell so unique, and the Dining experience is an integral part. According to Residents, the following contribute to a positive Dining experience:

  • A warm, inviting dining room atmosphere
  • Timely greeting, choice of seating and delivery of menu items by care team to Residents
  • Offering choices and portion sizes with polite and appropriate encouragement
  • Tables set professionally and with care
  • Clear understanding of menu items for service
  • Peace of mind that food is prepared in a safe and ‘Clean’ way
  • We achieve these goals through proper planning and accountability


The Hospitality Assistant helps improve service levels for Residents by:

  • Providing hospitality, dining and table services to residents in dining rooms and designated areas in accordance with Gracewell Healthcare standards
  • Serving as a role model in providing dining services
  • Monitoring appropriate checklists in support of dining room cleanliness and readiness standards
  • Handling all food and beverages in accordance with food safety procedures and standards


Gracewell Healthcare is a leading premier healthcare provider of residential, nursing and dementia care delivered in a most luxurious home environment providing the very highest standards of care to our residents. We believe great care starts with great people.  Gracewell Healthcare has a varied range of career options available to individuals all supported by extensive learning and development programmes to make the most of your career with us.

  • 28 days holiday inclusive of Bank holiday ( Pro Rata)
  • Bank holiday – double time payment for approved hours worked
  • ‘Your choices’ voluntary benefits – employee discounted scheme
  • Childcare vouchers
  • Flu Vaccination
  • Employee Assistance scheme
  • Cycle to work scheme with Halfords
  • Study Support



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